Privacy Policy

Theatre Workshop Inc. (hereinafter referred to as “the Company”) has established the following privacy policy (hereinafter referred to as “this Policy”) regarding the handling of user information, including personal information, for users of the services provided by the Company (hereinafter referred to as “the Services”).

 

1.User information to be collected and method of collection.

For the purposes of this Policy, "User Information" means information relating to user identification, history of actions on the Communication Services, and other information generated or stored in relation to users or their devices that we collect in accordance with this Policy. The User Information that we collect on the Services may include, depending on the method of collection, the following

(1)  Information provided by the User

The information provided by the User to use the Services or through the use of the Services is as follows.

  1. -Profile information, including name, date of birth, gender and occupation.
  2. -Contact information such as email address, telephone number, address, etc.
  3. -Payment information such as credit card information, bank account information, electronic money information, etc.
  4. -Information entered or transmitted by users through input forms or other methods specified by the Company.
  5. -Information on transaction details and purchase history, etc.

(2) Information provided by such other services when the User allows the Services to be linked to such other services when using the Services.

If the User allows linkage with other services such as social networking services when using the Services, the following information will be collected from such external services based on the details agreed upon at the time of granting such permission.

  1. -IDs used by the User in the external service concerned.
  2. -Other information that the user has allowed to be shared with the linked service, depending on the privacy settings of the external service in question.

(3) Information we collect about your use of the Services

We may collect information about how you access and use the Services. This may include the following information.

  1. -Referrer.
  2. -IP address
  3. -Server access log information.
  4. -Cookies, ADIDs, IDFAs and other identifiers.

(4) Information We Collect Based on Your Individual Consent When You Use the Services

We collect the following information from the device being used where the user has given individual consent

  1. -Location.

2.Purpose of use

The specific purposes of the use of user information in connection with the provision of the Service are as follows

  1. (1) To provide, maintain, support, protect and improve the Service, including accepting registration, identifying and authenticating users, recording user preferences and calculating payment for use of the Service.
  2. (2) To measure user traffic and behaviour.
  3. (3) To serve, display and measure the effectiveness of advertisements.
  4. (4) To provide information about the Service and respond to enquiries, etc.
  5. (5) To deal with any actions that violate our terms, policies, etc. (hereinafter referred to as "Terms, etc.") regarding the Service.
  6. (6) To notify you of changes to the Terms and other matters relating to the Service.
  7. (7) To invoice for goods and services.
  8. (8) To study and analyse marketing data and to study and implement marketing measures.
  9. (9) To offer, solicit, advertise and otherwise market the products and services of the Company or third parties in accordance with the interests and concerns of customers based on analysis of their attributes and behavioural history in the media of the Company or third parties.
  10. (10) To conduct promotions, competitions and surveys.
  11. (11) To improve products and services and to plan, research and develop new products and services.
  12. (12) To respond to enquiries and contact customers.
  13. (13) To disclose to third parties in the manner described in this policy.

3.Disclosure to third parties

3-1 The Company will not disclose any of the User's personal information to any third party without the User's prior consent. However, this does not apply in the following cases where it is necessary to provide the information to a third party.

  1. (1) Where the processing of personal data is outsourced in whole or in part to the extent necessary to achieve the purpose for which it is used by the Company.
  2. (2) where personal information is transferred as a result of a business succession by merger or otherwise.
  3. (3) where personal information is provided to a partner or information collection module provider in accordance with clause 3.
  4. (4) In addition, where permitted by the Personal Information Protection Act (hereinafter referred to as the "Personal Information Protection Act") and other laws and regulations.

3-2 When personal information is disclosed to a third party, the Company will make and keep records.

3-3 When the Company receives personal information from a third party, the Company shall carry out necessary checks and make and keep records of such checks.

4. Security Control Measures.

4-1 Our company will take necessary and appropriate measures to prevent the leakage, loss or damage of user information and otherwise ensure the secure management of user information.

4-2 When we outsource the handling of personal information among user information to a third party, we select a company that meets the outsourcing selection criteria set by us, sign an outsourcing contract, and receive regular reports or otherwise verify the handling of personal information by the outsourced company.

4-3 For specific details of the security control measures taken by the Company, please contact the Company's contact point as stated in this Privacy Policy

5. Requests for Disclosure of Personal Information.

5-1 The Company receives requests from users for notification of the purpose of use of retained personal data, disclosure of retained personal data or records of provision to third parties, correction, amendment or deletion of the content of retained personal data, cessation of use, deletion or cessation of provision to third parties of retained personal data in accordance with the provisions of the Personal Data Protection Act (collectively, "Personal Data Disclosure" (collectively, "Personal Data Disclosure Requests"). In the event of a request for disclosure, etc. of personal information (hereinafter referred to as the "Request for Disclosure, etc. of Personal Information"), we will respond to the request promptly in accordance with our prescribed procedures after confirming that the request has been made by the user himself/herself.

5-2 A fee of [JPY 1,000 (excluding sales tax) per request] will be charged for notification of the purpose of use, disclosure of retained personal information or records of provision to third parties.

5-3 For specific information on how to make a request for disclosure of personal information, please contact the Company's contact point listed in this Privacy Policy.

6.Handling of Cookies

Our website uses cookies and other similar technologies for tracking or analysis (hereinafter collectively referred to as "cookies") in order to provide you with more appropriate services. Cookies are used to provide you with more relevant services.

  1. (1) A cookie is a small file containing arbitrary characters that is exchanged between the web server and the user's internet browser when the user visits a website and is stored on the user's device. We may use it to obtain non-personally identifiable attribute information, such as a user's browsing history, service usage history and location information.
    You can set your browser to display a warning message when a site uses cookies, to disable cookies, or to delete cookies that have already been stored. Please note that if you refuse cookies or delete cookies, you may not be able to use all the features of the website.
  2. (2) We use Google Analytics, which is provided by Google. We may collect and analyse your browsing history based on cookies set by us or by Google and use the results to understand how you use our services. You can find more information on their website.
    GOOGLE's use of information collected by sites and applications that use GOOGLE services
    https://policies.google.com/technologies/partner-sites

7.Contact point for inquiries.

For comments, questions, complaints, or other inquiries regarding the handling of user information, please contact.

Address: 9th SY Bldg 4F, 6-23-3 Jingumae, Shibuya-ku, Tokyo, Japan
E-mail: info@theatre-workshop.co.jp
Telephone number: 03-5766-3555
(Office hours: 9:30-18:00, except Saturdays, Sundays and holidays)

8.Procedure for changing the Privacy Policy.

We will amend this policy from time to time. However, if the Policy is amended in a way that requires the User's consent by law, the amended Policy will only apply to the User who has consented to the amendment in the manner prescribed by the Company. In the event of any changes to this Policy, the Company will post or notify the User of the effective date and content of the amended Policy on the Company's website or by any other appropriate means.

 

Enacted 25.12.2024

For further information, please get in touch with us through Contact Form below.